Perceptions of the impact of an advanced training programme on the management skills of health professionals in Gauteng, South Africa

Abstract

Background. South Africa’s health sector spans the private and the public sectors. Within the sectors, health managers take on strategic leadership roles without formal training in management or leadership – a trend more common in the public sector than the private sector. Health managers are selected based on their clinical skills rather than their leadership or management skills.

Objective. To compare self-rated competencies in management and leadership before and after training of the participants; to assess participants’ experience of the training programme; and to evaluate the management and leadership skills of the participants after training.

Methods. A cross-sectional, descriptive analytical method and 360° interviewing were used in this study. Participants were evaluated ~18 months after completion of the training programme. A 360° evaluation (360° E) of six of the 12 leadership/management competencies was done with the supervisors, colleagues, and subordinates of the participants.

Results. All participants rated themselves as improved in 12 managerial and leadership competencies. The 360° E affirmed five of these competencies  as improved, with the ability to create and implement a marketing plan rating poorly.

Conclusion. Training in management leads to improvement in both leadership and managerial skills of health professionals.